FAQ
All items are subject to a handling period before they are dispatched.
99% of orders leave the warehouse within 3-5 days of payment.
Wed, 15 Jun, 2016 at 9:47 AM
Handmade items should arrive within 1-2 weeks of your order date. This may be a little longer for international delivery.
For other specialty and g...
Wed, 15 Jun, 2016 at 9:48 AM
Most of our products ship from North America, some of them ship from overseas.
In order to get the best prices possible we often go directly to the ...
Wed, 15 Jun, 2016 at 9:49 AM
Our products are either manufactured in the USA or sourced from small Mom & Pop businesses around the world.
As well as designing beautiful prod...
Sun, 9 Jul, 2017 at 3:56 PM
Depending on the shipping rate you chose your package will either arrive within 5-15 days or 15-30 days.
Most of our packages have tracking, however...
Wed, 15 Jun, 2016 at 9:51 AM
If you didn't receive a tracking number, send us a support ticket by clicking this link and we'll gladly help you hunt down your order.
Plea...
Wed, 15 Jun, 2016 at 9:53 AM
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
...
Wed, 15 Jun, 2016 at 9:54 AM
Most items have a 45 day refund policy.
We realize it takes some time to get your items and you want to test them out first. We're pretty reason...
Wed, 15 Jun, 2016 at 9:55 AM